Golden Kite Awards

Recognizing Organizations That Are Hitting New Altitudes With FourKites

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What are the Golden Kite Awards?

The Golden Kite Awards publicly celebrate the hard work and success of FourKites customers. The annual awards recognize achievements across several categories of operational excellence with real-time visibility.

Watch the 2021 Golden Kite Awards Presentation

Past Golden Kite Finalists & Winners

Check Out These Winners’ Success Stories

“Every day, countless companies and workers – from long-haul drivers to logistics teams, yard workers, merchandisers and many more – meet unprecedented supply chain challenges with true courage and grit. We’re humbled to honor this year’s Golden Kite Award recipients for their determination and ingenuity in leveraging real-time visibility to keep goods flowing, and to help their companies and partners run more efficient and effective operations.”

Mathew Elenjickal, Founder and CEO, FourKites

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Golden Kite Award Categories

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Supply Chain Agility

Using FourKites to react quickly to disruptions within the supply chain.

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Improved Customer Experience

Continuously improve the customer experience with visibility

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End-to-End Optimization

Optimizing supply chains with FourKites visibility

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Collaboration

Breaking down internal & external silos within your networks

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Green Earth

Leveraging visibility to be more environmentally conscious

Golden Kite Award-Winning Success Stories

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Supply Chain Agility

Supply Chain Agility

Supply Chain Agility

Armada, a creator of innovative, fully integrated supply chain solutions for the restaurant industry, received the Golden Kite Award for Supply Chain Agility in recognition of its use of FourKites’ AI/ML predictive ETA capabilities to predict disruptions with 96% accuracy and triage order resolutions 75% faster than pre-implementation. The award was accepted by the Director of Innovation and Commercial Program Management, Phillip Lakomy.

Collaboration

Collaboration

Collaboration

Kimberly-Clark Corporation was awarded a Golden Kite for Collaboration. “Achieving goals as a team allows us to communicate more effectively with one another, with our clients and more importantly with our carriers and customers, shortening decision-making cycles and boosting productivity across the teams,” said North LAO Transportation Management Analyst Valeria Ochoa, in accepting the award.

Customer Experience

Customer Experience

Customer Experience

Ingredion, a leading global ingredients solutions company, won the Golden Kite Award for Customer Experience, which recognizes achievement in using FourKites to continuously improve customer service. Prior to implementing FourKites, Ingredion’s average response time for customer inquiries averaged between 30 to 60 minutes, due to the large quantity of shipments managed daily. After the FourKites implementation, the average response time for customer service inquiries plunged to just one minute. The award was accepted by Logistics Engineer Alberto Machuca.

End-to-End Optimization

End-to-End Optimization

End-to-End Optimization

T-Mobile, the multinational wireless communications company, won the Golden Kite Award for End-to-End Optimization, which recognizes achievement in using FourKites to connect modes, regions and unmanaged freight across the lifecycle of shipments. T-Mobile implemented an end-to-end process that evaluated its transportation performance based on FourKites data and geofencing capabilities, thereby significantly increasing the visibility and accuracy of its operation. The award was accepted by Marshall Wang, data scientist, T-Mobile procurement and technology.

Green Earth

Green Earth

Green Earth

GlobalTranz, a leading, technology-enabled, full-service transportation and logistics provider, won the Golden Kite Award for Green Earth. GlobalTranz is using FourKites data to provide detailed transportation routing optimization strategies that can reduce the number of trucks used on an annual basis, and consequently their environmental impact. Working with a large CPG customer, GlobalTranz reduced annual truckload shipments by an estimated 30%, resulting in 26 million fewer miles driven, 5 million gallons of diesel saved and an estimated 58,000 fewer tons of carbon dioxide emissions. The award was accepted by Senior Marketing Manager Annie Graupner.

Customer Experience

Customer Experience

Customer Experience

Canfor, a leading integrated forest products company, received the Golden Kite Award for Customer Experience in recognition of its use of FourKites to continuously improve customer service. By leveraging FourKites dashboards and embedding dynamic ETAs throughout its TMS and ERP systems, Canfor made the shift from time-consuming, manual processes to automated, real-time freight status reporting for its priority customers – a win for Canfor and its customers, alike. The award was accepted by Senior Supply Chain Planner Daniela Camacho.

Green Earth

Green Earth

Green Earth

Baxter Healthcare, a leading global medical products company, was awarded the Golden Kite Award in the Green Earth category, which recognizes customer achievement in using FourKites to identify and attack sustainability initiatives. FourKites is an integral part of Baxter’s global initiative to reduce greenhouse gas emissions from product transport and to achieve net-zero emissions globally. The award was accepted by Senior Manager of Transportation John Revenaugh.

Supply Chain Excellence

Supply Chain Excellence

Supply Chain Excellence

Schreiber Foods won the Golden Kite Award for Supply Chain Excellence, which recognizes achievement in using FourKites to take supply chain visibility to new levels. Schreiber implemented a new facilities detention approval process, using FourKites location data to back up carrier requests. To date, enhanced visibility has reduced Schreiber’s detention requests by 15% as carriers now look at real-time visibility data to back up their claims. The award was accepted by Sourcing Analyst Marisa Dempsey.

Collaboration & Globalization

Collaboration & Globalization

Collaboration & Globalization

Kraft Heinz, one of the world’s largest food and beverage companies, won the Golden Kite Award for Collaboration & Globalization that recognizes achievement in using FourKites to expand and integrate visibility strategies with new stakeholders and/or regions. Kraft Heinz leveraged the FourKites platform to provide in-progress shipping information to customers, as well as to a nationwide network of food banks the company supports through the hunger prevention initiatives of Feeding America. Feedback from customers and partners has been overwhelmingly positive. The award was accepted by Senior Manager of Customer Service Ryan Main.

Crisis Management

Crisis Management

Crisis Management

Serta Simmons Bedding, the largest American producer of mattresses, won the Golden Kite Award for Crisis Management. This award recognizes customers who are using FourKites to react quickly to disruptions within the supply chain. Serta leveraged FourKites to manage its donation of 10,000 mattresses to New York City hospitals and medical facilities to fight the COVID-19 pandemic during its early stages. Armed with in-transit ETAs and arrival times, Serta logistics, supply chain and customer service teams were able to provide critical intel to customers during a time of high strain on supply chains. The award was accepted by Outbound Logistics Manager Andy Tingle.

Customer Experience

Customer Experience

Customer Experience

C&S Wholesale Grocers, the largest wholesale grocery supply company in the U.S, was the winner of the Golden Kite Customer Experience Award. Under the stewardship of Transportation Technology Manager Meghan Reilly, C&S Wholesale Grocers reported a 65 percent reduction in internal “Where’s my truck?” calls within three months of deployment, and began their rollout of FourKites ETA push notifications to customers. 92 percent of participating customers reported high satisfaction scores and improved overall customer experience.

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Innovation & Technology

Innovation & Technology

Innovation & Technology

PetSmart, the largest specialty pet retailer of services and solutions for the lifetime needs of pets, took home the Golden Kite Award for Innovation & Technology. According to PetSmart’s Dawn Goudie, Senior Manager, Supply Chain, the pet retailer achieved tracking consistency above 83 percent; onboarded over 95 percent of carriers for outbound freight; and created a push notification system for stores with six, four, two and one-hour ETAs.

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Driving End-User Adoption

Driving End-User Adoption

Driving End-User Adoption

Ryder, a leader in commercial fleet management, dedicated transportation, and supply chain solutions, won the Golden Kite Award for Driving End-User Adoption. Transportation Manager Erin Starliper reports the organization achieved a 32 percent increase in compliance, and a 30 percent increase in consistency via a comprehensive program that managed communications between operations, account teams and FourKites. In addition, Erin and team restructured onboarding and enhanced automated scorecards for carrier management and procurement engagement. Today, Ryder has hundreds of active FourKites users, has achieved 82 percent overall compliance, tracks 40,000-plus loads monthly, and has onboarded 300-plus carriers to the platform.

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Value Realization

Value Realization

Value Realization

Cracker Barrel Old Country Store, Inc., won the Golden Kite Award for Value Realization. The platform has been especially powerful in Cracker Barrel’s partnership with transportation and supply chain management company Averitt Express. According to Logistics Manager Jim Burnett, with FourKites the company’s retail managers can better maintain the delivery window required for planning flexibility, while providing greater certainty of ETAs for delivery. Because Cracker Barrel’s customer service team can leverage FourKites’ messaging feature to interact directly with retail managers, Cracker Barrel has reduced time- consuming phone calls used to alert stores of late deliveries, and can now keep store associates aware of important events.

Apply Now for the 2022 Golden Kite Awards

The Golden Kite Awards are an opportunity for our customers to publicly celebrate their teams’ successes with real-time visibility and share their experience with the FourKites community.

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