This Section of our Privacy Policy provides information for California residents, as required under California privacy laws, including the California Consumer Privacy Act (“CCPA”). California privacy laws require that we provide California residents information about how we use their personal information, whether collected online or offline, and this document is intended to satisfy that requirement.
Under the CCPA, “personal information” is any information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular California resident or household. For the purposes of this Section of our Privacy Policy the personal information we collect is primarily information collected on our Website, on the Community Site, via CarrierLink, and from potential customers, including those who engage in pilot programs that we offer from time-to-time.
a. Categories of Personal Information that We Collect, Disclose, and Sell
The categories of personal information about California consumers that we collect depends on the context in which you interact with us. Information we collect in connection with potential customers, the Website, the Community Site and Carrier Link include:
- Identifiers, including name, user name. postal address, email address, telephone contact information, unique device identifiers, and IP address;
- Professional or employment-related information, including your work title, department information, role and other information related to your work or employer;
- Internet or other electronic network activity information, including traffic data, logs, usage data, error and crash reports and other communication data; IP address, your operating system, your browser ID, your browsing activity, and other information about your system and connection and how you interact with our Websites and other websites;
- Geolocation data, including location data and only in certain contexts; and
- Electronic Information, including information related to your internet connection, the device’s hardware model, operating system version, browser type, and mobile network information.
Our uses are set out in the Sections titled How We Use Your Personal Information. Please refer to the appropriate section for our uses:
We may disclose the personal information we collect as set forth in Section 6C (Who do we share your personal information with) of the Section titled General Information.
b. California Residents’ Rights
California law grants California consumers certain rights and imposes restrictions on particular business practices as set forth below.
- You may request access to, or for a copy of the personal information we have collected, used, disclosed, and sold about you over the past twelve (12) months.
- You may also request that we delete certain personal information we have collected from you.
- You have a right not to receive discriminatory treatment for the exercise of your CCPA privacy rights
- California consumers have the right to opt-out of the sale of their personal information. We do not and will not sell your personal information. We may provide third parties with certain personal information to provide or improve our products and services, for example to deliver products or services at your request. In such cases, we require those third parties to handle the information in accordance with applicable laws and regulations.
Submitting Requests. If you are a California consumer seeking to exercise your CCPA rights, or if you are an authorized agent wishing to exercise CCPA rights on behalf of someone else, please e-mail us at [email protected]. We will respond to verifiable requests received as required by law.
Please note that to protect your personal information, we will verify your identity by a method appropriate to the type of request you are making. We may also request that your authorized agent have written permission from you to make requests on your behalf, and we may also need to verify your authorized agent’s identity to protect your personal information.
California Civil Code Section 1798.83 permits users of our Services that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an email to [email protected].
If you have questions about your rights under CCPA, please send us an email to [email protected].
Right to Opt-out. California residents have the right to opt-out of our sale of their personal information. We do not and will not sell your personal information.
Right to Opt-In. We do not sell personal information about residents who we know are younger than 16 years old.
Notice at Collection. We are required to notify California residents, at or before the point of collection of their personal information, the categories of personal information collected and the purposes for which such information is used.
Verifiable Requests to Delete, and Requests to Know. Subject to certain exceptions, California residents have the right to make the following requests, at no charge, up to twice every 12 months:
Right of Deletion: California residents have the right to request deletion of their personal information that we have collected about them, subject to certain exemptions, and to have such personal information deleted, except where necessary for any of a list of exempt purposes.
Right to Know – Right to a Copy: California residents have the right to request a copy of the specific pieces of personal information that we have collected about them in the prior 12 months and to have this delivered, free of charge, either (a) by mail or (b) electronically in a portable and, to the extent technically feasible, readily useable format that allows the individual to transmit this information to another entity without hindrance.
Right to Know – Right to Information: California residents have the right to request that we provide them certain information about how we have handled their personal information in the prior 12 months, including the:
- categories of personal information collected;
- categories of sources of personal information;
- business and/or commercial purposes for collecting and selling their personal information;
- categories of third parties/with whom we have disclosed or shared their personal information;
- categories of personal information that we have disclosed or shared with a third party for a business purpose;
- categories of personal information collected; and
- categories of third parties to whom the residents’ personal information has been sold and the specific categories of personal information sold to each category of third party.
Submitting Requests. Requests to exercise the right of deletion, right to a copy, and / or the right to information may be submitted by emailing us at [email protected]. We will respond to verifiable requests received from California consumers as required by law. Note that we cannot delete your personal information except by also deleting your user account. We may still retain copies of your personal information in cached and archived copies or might have been copied or stored by other users of the Services. Proper access and use of information in connection with the Services is governed by our agreements with the company licensing access to the Services.
Right to Non-Discrimination, and Incentives. The CCPA prohibits discrimination against California residents for exercising their rights under the CCPA and imposes requirements on any financial incentives offered to California residents related to their personal information.
California Civil Code Section 1798.83 permits users of our Services that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an email to [email protected].