Booking Connect AI

Book Smarter. Ship Faster. Stop Managing Freight by Inbox.

Every freight booking is a tradeoff between cost, speed, reliability, and what the customer on the other end needs. The right answer changes by lane, week, and shipment.

Booking Connect AI evaluates every eligible carrier for the mode of your choice, including LTL, Parcel, Air, and Ocean, the moment an order is created. It uses your routing guides, contracts, and performance data from more than 3 million daily shipments across the FourKites Intelligent Network to give you three to four ranked options per booking, or fully autonomous execution within the rules your team configures.

One platform. Every mode. Freight that books within the rules you already negotiated.

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Booking Connect AI
Shipping yard with trucks

Your TMS handles planned truckload. Your email inbox handles everything else. There’s a better way to run exception freight.

Booking Connect AI

The Booking Workflow, Consolidated

Exception freight gets handled across carrier portals, broker emails, spreadsheets, phone calls, and a TMS that was never built for it. Coordinators spend their week toggling between systems and re-keying the same data. Booking Connect collapses that workflow into a single platform, with rate comparison, booking, tracking, carrier communication, and document handling all in one place. The booking confirms once, and every team that depends on it sees the same live status without picking up the phone.

  • No carrier portal logins, no email booking requests, no manual PRO number entry
  • Tracking picks up automatically the moment a booking confirms
  • Customer service, planning, receiving, and sales operate from the same live status
  • Vendor pickup coordination handled automatically, without chasing suppliers for ready times or pickup confirmations
  • 15–25 hours per week returned to coordinators who were managing process instead of performance

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One Platform for the Entire Ocean Container Lifecycle

Ocean shippers pay 2–4% of freight value to 4PLs and freight forwarders for booking and documentation services. Booking Connect handles that workflow in-house. The AI digitizes your carrier contracts, ranks carriers using network performance data, and books freight within your routing rules.

After booking confirms, Booking Connect manages every required document — Bill of Lading, Shipping Instructions, VGM, Packing List — generating them on your behalf and tracking each one against its cut-off date. When a carrier is slow to respond, the system escalates automatically through two contacts before the deadline passes. No manual chasing, no missed cut-offs, no demurrage.

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Booking Connect AI
Booking Connect AI

Routing Guide Compliance on Every Booking

Routing guide rules exist in spreadsheets. Enforcement depends on whether the planner remembers them at 3 p.m. on a Friday. That inconsistency costs you premium freight spend every time a booking goes off-guide.

Booking Connect evaluates every eligible carrier against your routing guide on every booking. Per-lane rules, per-customer rules, and supplier-level overrides are all enforced automatically. When a planner deviates, the system captures a reason code and logs it. That gives you a full audit trail, every booking, no exceptions.

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Freight Booking Decisions Backed by 3 Million Shipments a Day

Every carrier ranking in Booking Connect draws from live performance data across the FourKites Intelligent Network of real freight moving for customers across ocean, road, rail, air, parcel, and last mile. On-time rates, claims rates, transit consistency, and regional benchmarks all derived from how carriers perform on shipments running today.

Your team sees how a carrier performs on the specific lane they’re booking, with the evidence behind the score. Every recommendation includes a full audit trail with the rationale and supporting data visible.

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Booking Connect AI

What’s Included

AutoBooker

Booking

Multi-carrier rate shopping and one-click execution for LTL, Parcel, Ocean, and Air. Performance-ranked carriers powered by the FourKites network. Autonomous or planner-in-the-loop, configurable per customer.

Shipment Twin

Shipment Twin

Real-time multi-modal tracking with predictive ETAs trained on 3M+ daily shipments. Tracking picks up automatically the moment a booking confirms.

Order Twin

Order Twin

Connects every booking to its purchase order for full lifecycle visibility. Downstream commitments update automatically when shipment status changes.

RTTV

FourKites Intelligent Network

3 million+ daily shipments across road, rail, ocean, air, parcel, and last mile. Powers the carrier performance data, predictive ETAs, and exception detection behind every booking.

Digital Worker 1 - Tracy

Tracy

AI agent that handles carrier check calls, status updates, appointment confirmations, and exception follow-ups. Your team focuses on decisions, not information gathering.

Digital Worker 2 - Sam

Sam

AI agent that processes shipping documents automatically — bills of lading, proof of delivery, invoices. Keeps order and shipment records current without manual data entry.

Who Does This Help?

VP Logistics / Transportation

Full visibility into freight spend, contract utilization, and routing guide compliance across every booking. Carrier selection grounded in network performance data, not whoever responds first. Complete audit trail from rate quote to delivery. Reduced dependence on 4PLs and intermediaries for ocean operations.

Director of Freight Procurement

Accurate contract utilization data for annual carrier negotiations. Routing guide enforcement on every booking without manual oversight. Override reason codes captured and logged for compliance review.

Supply Chain Operations Managers

Faster freight execution when shipments need to move on short notice. Order-level visibility into which customer commitments are affected. One workflow from booking request to shipment confirmation to delivery tracking.

Customer Service and Sales Teams

Real-time order and shipment visibility without calling logistics for status. Proactive exception alerts before customers call. Predictive ETAs for accurate delivery expectations.

Freight Execution That Keeps Up with Your Supply Chain

Rate shopping, booking, tracking, carrier communication, and document management in one platform. Every booking executed within your contracts, your routing guides, and your business rules.

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