Get the Right Supply Chain Intel to the Right People, No Matter Their Role
Your supply chain executes at the shipment or load level, but does the rest of your business? FourKites Order Visibility gives cross-functional teams access to the supply chain data they need, in the way they need it – at the order level. Reduce the time it takes to answer customer inquiries, monitor the status and lifecycle of orders, and use better data to make better decisions.
Some orders can be spread across multiple loads, while some loads can contain multiple orders – when you need answers, you can’t wait for reports to be run. Order Visibility provides updates by line item to keep cross-functional teams aware without the wait.
Little-to-no advanced warning of a disruption can result in significant costs and throw your supply chain plans into disarray. FourKites monitors each order in transit and provides quantifiable impact analyses to help teams prioritize exceptions for the best outcomes.
From procurement to customer service, production, sales and more, your business depends on its supply chain to create strong relationships with your customers. Whether a stock transfer, sales order or purchase order, Order Visibility provides curated access to new stakeholders to allow self-service tracking of the orders they care about.
Need to know exactly where a particular product is in your supply chain? No problem. Order Visibility surfaces information by unique product types to quickly locate extra inventory or the status of the next inbound order.
Avoid tedious reporting, outdated data, and confusing jargon – Order Visibility serves up key insights on the entire order lifecycle regardless of geographic location or mode to help teams quickly find answers and avoid costly disruptions in a self-service environment.
Dynamic risk assessments quantify the impact of disruptions, guiding teams to focus on the exceptions with the highest impact on your business – regardless
Combine insights from across your operating systems, including transportation planning and order management & purchasing, to uncover potential issues with an order earlier in the life cycle, helping teams deploy inventory or reset customer expectations ahead of time.
Measure your company’s performance against critical KPIs, including on time, in full, milestones, lead time and more. Create dashboards for customer health, order performance and risks to drill down into root causes and drive your supply chain forward.
Only FourKites can harness real-time logistics and supply chain data from across your systems to deliver actionable insights across your teams. FourKites was built to analyze data from your ERP, WMS, OMS, YMS and more. With all of this data FourKites can provide deep-cutting recommendations to help you and your partners make the right decisions — fast.
From logistics to finance, purchasing, inventory management, sales, customer service and more, FourKites delivers relevant supply chain information to those who need it. Enriched with AI-generated insights, each stakeholder is empowered to move your company toward lower costs and better execution with a trusted framework for coordination.
Armed with FourKites’ advanced analytics, your logistics network can now not only predict conditions for disruptions in advance but uncover systemic inefficiencies and opportunities for improvement. With a global, multimodal perspective, FourKites helps your teams understand how your supply chain truly operates to build stronger, more informed strategies for the future.
While your logistics operations might handle your supply chain at the shipment or load level, your customer-facing teams are likely more focused on the order. FourKites gives teams the flexibility to view data within the context that makes sense for their objectives so they can act faster and more independently. And by enabling faster exception resolution, you’ll keep your customers happier and improve retention.