Your Success is Our Mission

The Best Supply Chain Visibility Begins With the Best Implementation.

We make sure you unlock the solutions you need to create long-lasting impacts for your business. Our team of experts lean on proven processes and methodologies to create the strongest data delivery in the industry.

Implementation

Experience the Fastest Time to Value with Expert Implementation

With a proven track record of the most successful global implementations, our expert teams support every step of your visibility journey.

From carrier onboarding and user adoption to measuring the impact and your big-picture supply chain transformation strategy, our teams are there.

Start with a Demo

“We selected FourKites because of their implementation journey.”

Implementation Journey

 

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Planning

Planning

During Planning we build a foundation for success, aligning on scope, resources, goals, carrier approach and more.

Kickoff

Kickoff

Strategic collaboration between shipper, carrier and FourKites teams to define and achieve project success.

Requirements & Design

Requirements & Design

We finalize the optimal solution to achieve business impact goals and enable your carrier network.

Integration & Solution Validation

Integration & Solution Validation

We build the strongest possible connections to create data delivery streams that empower your organization.

Launch & Hypercare

Launch & Hypercare

Priority visibility solutions are officially live and your super-users are fully trained and empowered to get the most out of FourKites.

Data Quality & Stabilization

Data Quality & Stabilization

Fine-tuning of customer and carrier data to drive optimal quality based on your operations requirements.

Transition to Customer Success

Transition to Customer Success

Establish partnerships for continued growth, optimization and long-term efficiency gains

“Implementation is very robust.”

“…The team has their hands on every step of the process, very clear in terms of the different work streams that need to be executed, what the expectations are for Sysco, what they’re planning on delivering and how we need to engage our carriers in the appropriate way to make sure we get their buy-in.”

– Terry Finnegan, Inbound Logistics

Sysco

End-to-End Focus on Your Business Drivers

Every step of our implementation process is 100% aligned with your business objectives

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Evaluation

Business objective identification

Supply Chain Mapping

Value alignment with customer

Key relationships established

Solution alignment

Your Single Source of Truth for Orders

Implementation

Team involvement identified

Highest quality integrations

Users trained

Carrier Connectivity

Transactional solutions enabled

Data quality validation

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Optimization

Real-time solutions adopted

Analytics solutions enabled

Success paths defined

Continued growth

“It didn’t take long to get up and running.”

“…I think our immediate win was the visibility, because once we got the carriers onboarded, we didn’t have a lot of delays. We were quickly able to see our loads start showing up.”

– Jane Kennedy, Carrier Relations and Supply Chain Communications Manager
Michaels

Before You Launch

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You’re In Our Network From The Word “Yes.”

Access conferences, roundtables, product panels, Knowledge Base, certifications and more

Best-In-Class Workflows

Technical building, validation and integration hand in hand with our team of experts

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Data Utilization Best Practices

Learn applications from descriptive to prescriptive with your supply chain data for real ROI

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Connect to Your Carriers Like Never Before

Collaborate to drive industry leading connectivity to your carriers

Carrier Connectivity At a Glance

Modern. Real-time. Flexible.

Best-in-class carrier connectivity, ensuring a superior quality integration that allows real-time visibility for both our customers and carriers.

  • Carriers receive a personalized solution design in minutes
  • Thousands of in-network carriers can begin sharing location data within an hour and new carriers in as little as a day.
  • Training and hands-on support throughout the carrier connectivity process.

“My favorite thing about FourKites is that they’re constantly innovating…”

“…they’re listening to customer ideas and suggestions, and always improving it to make sure it’s a win-win situation for FourKites, the customer, and of course the customers that we’re servicing.”

– Prateeksha Ravi, Process Optimization Specialist

Post-Implementation Support

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Monthly check-in calls with your Customer Success Manager

Industry aligned experts to assist in driving adoption and value realization

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Quarterly Executive Business Reviews

Executive touchpoints to show progress to goals and ensure continued alignment

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Technical Account Managers

Available for additional project based needs post implementation

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FourKites Support & Online Knowledge Base

Available 24/7 to support end users and carrier partners

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See it in Action

Set up a personal demo and see how real-time visibility will transform your supply chain.

Request a demo