Transform Track and Trace from Reactive to Proactive.

Tracy

Hi! I’m Tracy, your AI-powered digital worker who proactively manages shipments 24/7/365.

HEAR FROM TRACY


Hire Tracy

Multiply Your Team’s Impact, Not Your Headcount.

As a Digital Worker, I can handle your routine track and trace tasks around the clock, even during the busiest peaks and craziest days.

What does that mean for you? While everything runs smoothly in the background, you’ll have the time and clarity you need to tackle the highest-impact challenges that truly require your expertise. Customers report automating hundreds of emails per person every week.

Teams that hire me:

  • Spend 85% less time investigating exceptions and writing emails
  • Reduce expedite spend by 15% to 25% with automated exception management
  • Automate carrier and facility coordination, trimming OTIF penalties by 20% to 30%
  • Accelerate invoicing and reduce days of sales outstanding by 1-2 days
Tracy
Tracy

“Co-innovating and implementing the digital worker, Tracy, has helped Unilever teams in the U.S. make our supply chain management more efficient. Within four weeks, we observed notable improvements to exception management and tracking quality. Tracy provides useful information and streamlines processes for our teams by proactively identifying risks, coordinating with carriers, and taking immediate action. This allows our people to focus on strategic initiatives.”

– Shwetha Balagali, Senior Manager Logistics NA – Capabilities & Excellence, Unilever

See What Tracy Can Do for You

Beyond Traditional Track and Trace

Tracy doesn’t just monitor shipments — she predicts issues, takes action and collaborates across your entire supply chain ecosystem. While other solutions show you what happened, Tracy ensures smooth operations by:

API-First Action Framework

Enabling round-the-clock supply chain monitoring without adding headcount

Group 3831

Proactively investigating shipments and identifies potential delays

Group 3832

Automatically coordinating with carriers and updates stakeholders

Complete Operational Visibility

Answering routine tracking queries from customers and collaborators




Exception Handling Automation



Customer Service Automation



Team and Partner Coordination Automation



Shipment Data Synchronization

Not Your Average AI Agent.

  • Built on FourKites’ decade of supply chain expertise
  • Understands industry-specific contexts and workflows
  • Natively integrated with the world’s largest visibility network
  • Enterprise-grade security and compliance
  • Part of a unified system of agents that collaborate seamlessly

Make Tracy Your Perfect Hire

Empower your track and trace team to elevate your supply chain performance.

Hire Tracy

Supply Chains Are Always On.
Now Your Team Can Be Too.

Transform your operations with digital workers that automate, orchestrate, and accelerate your performance.