How to Improve Customer Experience with Supply Chain Visibility

To succeed in today’s increasingly competitive market, all businesses must leverage customer satisfaction as a key differentiator, with the aim of building loyal and long-lasting relationships based on trust, reliability, dependability, and value.

In this on-demand webinar, supply chain industry leaders from FreightWaves, Ryder, and FourKites discuss the impact of leveraging supply chain visibility to improve the overall customer experience.

What You’ll Learn:

• Best practices for streamlining communication with end customers
• How to ensure deliveries arrive on time and in full
• Ways to market visibility as a competitive differentiator to grow your customer base
• How to lower operating costs and pass the savings on to your customers

Dean CrokeChief Insights Officer, FreightWaves

Dave BelterVP & GM of Global Transportation Management, Ryder

Kathleen MarcellVice President of Customer Success, FourKites

Mary Anne HensleyVice President of Marketing, FreightWaves