How to Improve Customer Experience with Supply Chain Visibility

To succeed in today’s increasingly competitive market, all businesses must leverage customer satisfaction as a key differentiator, with the aim of building loyal and long-lasting relationships based on trust, reliability, dependability, and value.

In this on-demand webinar, supply chain industry leaders from FreightWaves, Ryder, and FourKites discuss the impact of leveraging supply chain visibility to improve the overall customer experience.

What You’ll Learn:

  • Best practices for streamlining communication with end customers
  • How to ensure deliveries arrive on time and in full
  • Ways to market visibility as a competitive differentiator to grow your customer base
  • How to lower operating costs and pass the savings on to your customers

Featuring

Dean Croke
Panelist
Chief Insights Officer,
FreightWaves

Dave Belter
Panelist
VP & GM of Global Transportation
Management, Ryder

Kathleen Marcell, Vice President, Customer Success

Kathleen Marcell
Panelist
Vice President of Customer Success,
FourKites

Mary Anne Hensley
Moderator
Vice President of Marketing,
FreightWaves

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