Rosemont, IL — (November 1, 2016) US Foods, one of the USA’s largest food distribution companies, has recently chosen to implement FourKitesreal-time load tracking platform to help modernize its logistics operations. US Foods, which runs one of the largest refrigerated supply chains in the country, evaluated several players before deciding on FourKites. “We are impressed with FourKites’ ability to work with carriers of every size and integrate with in-cab ELDsand driver cell phones. It was important for us to partner with a technology provider trusted by our carrier and broker network,” says Ray Kredell, Vice President of Operations at US Foods.
With the implementation of FourKites, US Foods will be able to access real-time location information and the ETAs of every truck carrying its products. With access to rich information across their carrier base, US Foods’ customer service team can proactively manage exceptions and provide answers immediately, without calls to dispatchers or drivers. The ability to see all active loads on a map with easy-to-access, hover-over details allows everyone, including end-customers, to be on the same page and united under one goal – on-time and hassle-free deliveries.
In the coming months, US Foods will begin rolling out the FourKites platform beyond the logistics customer service team. With Sales, Warehouse Operations, and other internal teams all on the same page, they can reduce redundancies and streamline operations, providing the same great customer service more efficiently.
“US Foods has a long history of building an innovative supply chain. We are extremely proud to partner with such a dynamic organization and see our cutting-edge connected devices platform making a huge difference in a short timeframe,” said Matt Elenjickal, CEO, FourKites.
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About US Foods
US Foods is one of America’s great food companies and a leading foodservice distributor, partnering with approximately 250,000 chefs, restaurateurs, and food service operators to help their businesses succeed. With nearly 25,000 employees and more than 60 locations, US Foods provides its customers with a broad and innovative food offering and a comprehensive suite of e-commerce, technology, and business solutions. US Foods is headquartered in Rosemont, Ill. and generates approximately $23 billion in annual revenue. Discover more at www.usfoods.com
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