The increased visibility that technology brings to supply chains is helping to improve efficiency in very specific ways, according to experts at a recent virtual event.
Tyson Foods, for one, has worked to bring its carrier partners onto a single platform to better share information in real time. By doing so, said Christopher Plant, the company’s senior manager of customer service, the percentages of loads tracked are at a level that the company can leverage. Plant said this helps drive real-time visibility and consistency.
“When you do that, and you’re talking with the same information with all those involved — including the customer — you really start to find out the things that are working and the things that maybe we might need to change,” Plant said Feb. 16 during the Supply Chain Leadership Summit, an event hosted by load tracking firm FourKites. The company offers a transportation platform that focuses on real-time visibility. Panelists are its customers.
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