New capabilities further improve supply chain transparency and workflows during COVID-19 pandemic
CHICAGO, May 21, 2020 (GLOBE NEWSWIRE) — FourKites®, the #1 real-time supply chain visibility platform, today announced a string of new collaborative features to facilitate and simplify communication across the end-to-end supply chain, while also reducing human contact to decrease the risk of virus transmission to front-line workers. The enhancements all but eliminate physical paperwork, unnecessary email traffic, phone calls and other extraneous communications that complicate supply chains, unnecessarily delay shipments and payments, and decrease the chance of COVID-19 infection.
The new features extend the benefits of real-time visibility data to various frontline workers – customer representatives, dispatchers, drivers, retail workers and warehouse managers – who previously lacked digital access to crucial information to facilitate their work. The new features also help ensure social distancing, minimizing human contact on the supply chain front line during the COVID-19 pandemic.
Using technology to enable smarter social distancing is a critical component of today’s economy. According to Gartner1, “Social distancing is a challenge for all essential workers, including truck drivers and employees at pickup and delivery locations, such as warehouses, stores or medical facilities. Supply chain and logistics leaders must make it a priority to facilitate these interactions through technology as much as possible in order to prevent infections with COVID-19. The efficiency and time savings realized through these methods could be a benefit to the supply chain long after the impact of the pandemic.”
New features from FourKites include:
“With FourKites’ Direct Store Delivery and Merchandiser solutions, we now have visibility into the last mile of our supply chain – from our warehouses to our retailers – instead of relying on a printed route plan that does not update as delivery sequences change,” said Brett Frankenberg, SVP, Product Supply Planning & Bottle Sales at Coke Consolidated. “FourKites is creating visibility of the physical via digital, and facilitating better frontline decisions. This enables our merchandisers to service their stores with confidence, knowing the product in question has been delivered or is expected to be delivered based on real-time information. This reduces unproductive phone calls, texts and overall uncertainty.”
“We are very excited about FourKites’ new features, in particular the ability to manage documents electronically at the various pickup and dropoff points along our routes,” said George Henry, SVP of Logistics at USA Truck. “This will significantly improve long-standing documentation problems related to payment and proof of delivery, and it will also help to provide a much-needed safety buffer between drivers and warehouse staff.”
“COVID-19 presents a great many challenges to the supply chain and to frontline workers in particular,” said FourKites CEO and co-founder Mathew Elenjickal. “FourKites serves as the single source of truth for our customers’ end-to-end supply chain data. Our latest platform enhancements take information-sharing to the next level, enabling frontline logistics workers to collaborate more effectively and safely than ever before.”
¹ Gartner Press Release “Gartner Says Logistics Leaders Should Implement Four Technology Initiatives to Increase Driver and Employee Safety During the Coronavirus Pandemic,” 23 April 2020. https://www.gartner.com/en/newsroom/press-releases/2020-04-23-gartner-says-logistics-leaders-should-implement-four-
FourKites is the largest predictive supply chain visibility platform, delivering real-time visibility and predictive analytics for the broadest network of Global 1000 companies and third-party logistics firms. Using a proprietary algorithm to calculate shipment arrival times, FourKites enables customers to lower operating costs, improve on-time performance and strengthen end-customer relationships. With a network that spans millions of GPS/ELD devices, FourKites covers all modes, including truckload, LTL, ocean, rail, intermodal and parcel. The platform is optimized for mobile and equipped with market-leading end-to-end security.
To learn more, visit https://www.fourkites.com.