At FourKites, we strive to partner with our customers and showcase their achievements in innovation up and down their supply chains. We’re recognizing these achievements through our Golden Kite Awards, and winners will be announced at the FourKites Summit, August 26-27 in Chicago.
The Golden Kite is awarded to heroes within our customer organizations who have soared to new heights with their visibility initiatives. To qualify, tell us how your team has flourished in one (or more!) of the five 5 categories by leveraging the FourKites platform!
Submit your Story: You can make a submission by completing the below form. Stories may also be submitted on your behalf.
In order for your submission to be considered for the Golden Kite Awards this form must be completed in entirety. There is no limit to how many submissions a user or company may submit.
Winners announced: The winners will be announced at the FourKites Summit. Trophies will be awarded, and you’ll be a hero!
Golden Kite Award Categories
Supply Chain Resilience Award
Every business depends on what’s coming in before it can deliver what goes out. This award recognizes customers who have transformed their inbound supply chain — from purchase order to dock door — by replacing guesswork with real-time intelligence. Whether you eliminated blind spots across your supplier network, gave your planning teams the confidence to reduce safety stock, stopped production line disruptions before they materialized, or freed your logistics team from the daily grind of manual carrier follow-up, this is your story to tell. Some of our most innovative customers have used AI agents to autonomously monitor inbound exceptions, coordinate with suppliers, and escalate only what truly needs human attention — but however you got there, we want to hear how you made your inbound supply chain something your business can count on.
Describe the inbound supply challenges you were facing — where were the biggest gaps in visibility, reliability, or control?
What specific outcomes have you achieved? Tell us about the metrics that moved — cost savings, inventory reduction, lead time improvements, or stockout prevention.
Walk us through how you got there. Which FourKites capabilities or workflows were central to your success?
What has this meant for your broader business — your planning teams, your production operations, and your bottom line?
Customer Commitment Award
Your customers don’t grade you on effort — they grade you on delivery. This award celebrates customers who have used FourKites to protect revenue, eliminate penalties, and raise the bar on what their customers experience. Whether your team stopped chasing claims manually and started resolving them in minutes, turned reactive customer service into proactive delivery communication, or drove OTIF compliance to levels that changed your retailer relationships — the path looks different for every company. For some, that meant deploying AI-powered agents to handle dispute resolution or automate customer notifications at scale. For others, it was sharper visibility and faster human decisions. However you got there, we want to hear how you redefined what flawless delivery looks like.
What customer service or delivery performance challenges were costing your business the most — in penalties, lost revenue, or strained relationships?
What measurable improvements have you achieved? Think OTIF rates, penalty reductions, claims recovery, response times, or customer satisfaction.
How did you get there? Which FourKites capabilities or automated workflows made the biggest difference?
What has improved for your customers — and what has that meant for your revenue, reputation, and relationships?
Facility Excellence Award
The best supply chains don’t just move fast in transit — they operate without friction at every site. This award recognizes customers who turned their yards, gates, docks, and scheduling operations into a source of competitive advantage. When shipment ETAs flow directly into appointment scheduling, which drives dock assignments, which triggers spotter tasks — all without a coordinator touching anything — facilities stop being the place where momentum dies and start being where it accelerates. Customers have achieved this through AI-driven scheduling agents, computer vision gate automation, and real-time yard intelligence working in concert. Whether your path looked like that or something entirely your own, tell us how your sites transformed and what it has delivered for your business.
What facility or yard challenges were creating friction, cost, or inefficiency in your operations?
What has changed? Share the metrics — dwell time reduction, labor savings, throughput improvements, detention avoidance, or automation rates.
Walk us through how it works today. Which FourKites capabilities connected your inbound signals, scheduling, gate, and yard operations?
How have smarter, more automated facilities changed the experience for your carriers, your teams, and your customers?
Global Movement Award
Moving product across borders, modes, and markets has never been more complex — or more consequential. This award celebrates customers who used FourKites to see more, react faster, and waste less across the full span of their logistics network. From ocean containers sitting too long at port to truckloads going dark between check calls, from compliance documents that never arrived to cold chain integrity that couldn’t be proven — the companies that win in global logistics are the ones who replaced uncertainty with intelligence. Some customers have done it by deploying AI agents to autonomously collect documents, manage carrier communication across languages and time zones, or dispute detention charges before the invoice even lands. Others have done it through sharper visibility and faster decisions. Tell us how you moved smarter, and what it’s worth.
What global logistics challenges were costing your business the most — in dollars, time, or risk?
What results have you achieved? Highlight the metrics: D&D reductions, on-time improvements, freight cost savings, document compliance rates, or visibility coverage gains.
How did FourKites help you get there? Call out the specific modes, capabilities, or workflows that drove the biggest impact.
How has better visibility and control across your global network changed what’s possible for your business?
Strategic Intelligence Award
Data is only valuable when it changes decisions. This award is for customers who went beyond tracking shipments to using supply chain intelligence to run their business differently. Whether you gave your team the ability to ask any supply chain question in plain English and get an instant answer through FourSight AI, used predictive signals to prevent stockouts weeks before they would have hit, turned carrier performance data into a procurement advantage at the negotiating table, or built real-time inventory intelligence that replaced static safety stock assumptions — this category is about what becomes possible when the right intelligence reaches the right people at the right moment. However you built your edge, we want to hear about it.
What visibility, analytics, or decision-making gaps were slowing your business down or costing you money?
What measurable improvements have you achieved? Focus on outcomes — cost reductions, working capital improvements, analyst productivity, procurement savings, or stockout prevention.
How are you using FourKites intelligence and analytics to make decisions differently than before?
How has access to better supply chain intelligence changed your team’s effectiveness or your company’s competitive position?
Ready to get started? Apply now!
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Golden Kite Awards - Terms & Conditions
By submitting this form (“Submission”), the submitting company (“Company”) agrees to be bound by these terms and conditions:
All Submissions become the property of FourKites, Inc. (“FourKites”). Submissions, including comments, suggestions or other feedback that Company provides FourKites regarding FourKites’ platform, services or business and any presentations (collectively, “Submission Materials”), are provided voluntarily. FourKites will provide Company notice prior to publishing information regarding Company and/or its Submission Materials on FourKites’ website or elsewhere. Company acknowledges that the FourKites Golden Kite Award (the “Award”) program is a promotional program of FourKites. By providing a Submission, and subject to FourKites providing Company prior notice, Company authorizes FourKites to use its corporate name and logo, without additional financial or other compensation or further permission, in connection with promotion and marketing of the Award program. These activities may include a press release announcing the Award winners and a published case study. Company releases FourKites from any claim, action or cause of action arising out of or related to the Submission, the Submission Materials, the Award, participation in the Award or receipt or use of any Award.
