FourKites Helps International Logistics Provider Improve Operational Efficiency

Purolator International is a third-party logistics company and subsidiary of Purolator Inc., a leading integrated freight, package and logistics solutions provider in Canada. The company specializes in transportation services between the United States and Canada. Purolator International piloted its first carrier with FourKites in August 2017. Now, the company has a critical mass of carriers onboarded, with nearly 90% of cross-border truckloads moving to Canada tracking in FourKites and directly accessible within their TMS. By adopting best practices from their IT customer onboarding team, instituting daily load-level compliance in centralized dispatch, and hosting mandatory quality review meetings, the company is seeing best-in-class tracking consistency metrics.

“Supply chain visibility is key to meeting our customers’ needs and increasing compliance with service level agreements (SLAs). By working with FourKites, our carriers are aligned to common goals and we are able to get thorough reporting to understand how truckloads are performing from both a compliance and consistency standpoint.”

Alex Yee, U.S. Network Control Manager, Purolator International

This commitment to compliance has built trust in the platform and allowed Purolator International to:

Realize substantial improvements in day-to-day operational efficiency

Reduce the frequency of delays occurring in transit and at border crossings

More effectively communicate with carriers

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