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FourKites has been awesome to work with. They’re very responsive and helpful with any questions or concerns. I can tell they genuinely care about the people and companies they work with and our partnership with FourKites is one that has grown over the last couple of years to be something great for both parties.
FourKites has been one of the easiest vendors to work with in terms of implementation and integration. This company really strives to deliver value to their customers. The UI for load tracking is well thought out and easy to use.
True partnership with our company. FourKites personnel always goes beyond the expectations. For example, they have helped with us with not only the implementation of their platform within our organization but also with the “monetization” of benefits which could be realized in the future.
We’ve integrated Fourkites shipment information into our system to provide live shipment status to our customers, improving communication and customer relationships.
Implementation team was professional and thorough and transition to ongoing support was smooth. FourKites is constantly developing and improving and is driven by customer input and feedback.
They’re quick to respond to questions or problems. If they don’t have the solution, they’re quick to find someone who does and provides you with a resolution. I’ve noticed most (if not all) employees I’ve encountered have encouraging attitudes which helps keep my attitude positive.
