A year ago, AI in supply chain mostly meant chatbots answering questions about shipment status. That's changed. In a new piece for
Logistics Viewpoints, FourKites CEO Matt Elenjickal argues that an agentic AI operating layer, built on supply chain data, will collapse the organizational silos that have defined how large shippers run their businesses for decades.
That’s because AI agents can now execute multi-step workflows autonomously, coordinating across systems, making decisions based on real-time data, and acting on those decisions without waiting for a human to click "approve." They read shipping documents, cross-reference contracted rates, flag discrepancies, monitor inbound shipments, detect delays, adjust dock schedules, and notify downstream teams.
The harder question, Elenjickal writes, isn't whether the technology works. It's what that means for how organizations operate.
Read the full piece here.