FourKites Intelligent Control Tower®: Insight to Action

Your Planner Sees a Stockout Coming. Five Minutes Later, the Fix Is Booked and Tracking.

A stockout alert fires for your Phoenix DC. Fourteen days out. Today, somebody opens the ERP, checks inventory at six facilities, emails a freight broker for rates, waits two hours for a quote, calls to confirm the booking, and enters the tracking number into a separate system. Three hours of coordination, minimum. With the FourKites Intelligent Control Tower, your planner sees the risk, reviews an AI-recommended transfer, compares carrier rates, and books the shipment. Same screen. Five minutes. The freight is already tracking.

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Insight to Action

Fourteen Days of Lead Time Instead of a Same-Day Fire Drill

Your planner logs in Monday morning. The dashboard shows a stockout risk at Phoenix DC, fourteen days out. Projected demand will exceed available inventory, including what’s already in transit, by the end of next week. The system has already analyzed every facility in the network and identified that Dallas DC has 500 units of excess stock, available to transfer without affecting Dallas’s own commitments. The planner hasn’t opened the ERP yet. Hasn’t called anyone. The risk and the recommended response are right there.

  • Continuous monitoring combines on-hand inventory, in-transit positions, and open order commitments across your entire network
  • Risks surface 2–6+ weeks before impact, ranked by revenue exposure and customer priority
  • AI recommends a specific transfer: source facility, quantity, and rates for the stock transfer order
  • Your planner reviews the recommendation and decides. The system does the analysis. The human makes the call.
  • No overnight batch reports. No spreadsheet reconciliation. No finding out when the DC calls in a panic.

See How Inventory Twin Works

The Planner Approves the Transfer and Books the Freight Without Switching Systems

The planner reviews the AI recommendation. Dallas to Phoenix, 500 units. Makes sense. They approve the transfer, and the platform creates an Order to track the request from this point forward. From the Order, the planner initiates a booking request. Carrier recommendations surface instantly with cost, transit time, and performance metrics from the FourKites network. The planner picks the right carrier. One click. The shipment is booked, the Order updates automatically, and tracking starts. Customer service can see the transfer is in motion without calling logistics. Total elapsed time from alert to booked shipment: five minutes. The planner hasn’t left the platform once.

  • The planner approves the AI-recommended transfer. An Order is created automatically to track the request end-to-end.
  • From the Order, the planner initiates a booking request. Carrier options surface with cost, transit time, and performance data from 3M+ daily shipments.
  • One-click booking with automatic tracking handoff. No confirmation emails to chase. No re-entering shipment details in a separate system.
  • The Order record is the single thread connecting the inventory recommendation, the booking, the shipment, and the delivery. Every team sees the same status.
  • The planner stays in control throughout. AI surfaces the recommendation and carrier options. The human approves, selects, and executes.

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The Transfer Is Tracking. Every Team That Needs to Know, Knows.

The shipment is on the road. Customer service can see the transfer is in transit and when it’ll arrive in Phoenix. The Phoenix DC receiving team sees the inbound load and can plan dock capacity. Planning sees the projected inventory at Phoenix updating in real time as the transfer moves. If a delay develops, the system flags it and AI agents handle the carrier follow-up. Nobody has to call logistics for a status update. Nobody has to email the carrier for an ETA. The workflow that started with a stockout alert is now a tracked, visible, managed resolution.

  • Shipment tracking begins the moment the booking confirms. Predictive ETAs update continuously.
  • Every team sees the resolution in progress: customer service, planning, receiving, operations
  • AI agents handle routine carrier communication. Check calls, status updates, appointment confirmations.
  • If exceptions develop during transit, they’re flagged and escalated by severity and business impact
  • The planner who approved the transfer can see it through to delivery from the same dashboard where they started

Discover FourKites Intelligent Network

One Platform from Risk to Resolution. No Middleware. No Manual Handoffs.

The supply chain industry has been talking about control towers for a decade. The promise was always the same: see a problem, act on it, from one place. In practice, companies bought a planning tool to detect risks, a TMS to book freight, and a visibility platform to track it. Three systems. Three vendor relationships. Manual handoffs between every step. The FourKites Intelligent Control Tower delivers the workflow those separate systems could never connect. Your planner goes from risk alert to AI recommendation to booked and tracked shipment without leaving the platform. That’s what a control tower was supposed to do all along.

  • Planning systems detect risks but can’t execute. Your team bridges the gap by hand.
  • TMS platforms book freight but have no idea about inventory positions. Someone has to tell them what to ship.
  • Visibility platforms show what’s moving but can’t tell you what should be moving.
  • FourKites connects the entire workflow natively: detection, recommendation, execution, tracking, resolution.
  • No integration to build between separate vendors. No middleware. No re-keying data across systems.

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Insight to Action

The Industry Spent a Decade Talking About the Control Tower. We Built It.

Inventory risk detection. AI-recommended transfers. One-click freight execution. Automatic tracking. All inside the FourKites Intelligent Control Tower. See the workflow for yourself.

  • 2–3 hours of manual exception resolution reduced to 5 minutes
  • $150K+ in excess safety stock per facility, reducible through real-time inventory intelligence
  • 15–25 hours/week of manual freight booking eliminated