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As COVID-19 continues to strain global supply chains, real-time visibility – coupled with timely communication – is more critical than ever. We’ve previously discussed the importance of proactive customer communication; an equally important piece of this equation is optimizing cross-team communication within a company. Shippers often have separate track-and-trace and carrier manager teams that need an easy way to communicate status updates on priority loads across different shifts and stakeholders. This is even more challenging with many teams working remotely during the current public health crisis.
What can you do?
FourKites is committed to helping companies mitigate supply chain disruptions during this unprecedented time. Contact us for more information.