You've Conquered Visibility. Now Automate Everything Else.
Your FourKites visibility foundation is live. Time to deploy your Digital Workforce.
AWS Cloud Logistics just deployed FourKites real-time visibility. Now let AI agents handle the 2,000+ hours your teams spend annually on manual coordination. With $100+ billion in data center infrastructure planned, your logistics operations need to scale without adding headcount. Expand to Digital Workforce agents—the fastest path from visibility to autonomous orchestration.
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Manual Coordination Drains 2,000+ Hours Annually
You’ve solved supply chain visibility with FourKites, but your AWS Cloud Logistics teams still face challenges that tracking alone can’t fix. Your ACL Operations teams spend over 2,000 hours yearly answering basic shipment inquiries and coordinating with freight forwarders across scattered systems—SC.os portals, EDI streams, spreadsheets, LSP portals, and email.
- Manual inquiry overload: Teams answer repetitive questions like “What’s the TDD for Asset ID X?” and “Is the POD event available?” instead of strategic work
- Supplier dependency: Limited qualified suppliers for GPUs and servers manage their own freight, leaving you waiting for updates on $10-30M shipments
- Reactive exception management: Delays take up to one business day to resolve, risking construction timelines on your $100B+ infrastructure buildout
- Multi-modal coordination gaps: Components arrive via air, ocean, rail, and truck with no consolidated automation across modes and forwarders
Deploy Your Digital Workforce
Shipment Creation
Sam: Automated Shipment Record Creation
- Sam automatiy creates complete shipment records from minimal supplier data—just a tracking number and carrier name
- Stop waiting for supplier updates on GPUs, servers, and networking equipment worth millions per load
- No supplier portals required, no manual data entry, no dependency on supplier reporting timelines
- Visibility starts when suppliers ship, not when they finally report status to your team
- Your existing FourKites carrier connections extend upstream to origin point automatiy
Status Automation
Tracy: 24/7 Freight Forwarder Liaison
- Tracy monitors all shipments continuously and retrieves status updates from every logistics service provider automatiy via phone s and emails
- No more manual check-in emails across time zones, no portal logins, no human intervention required
- Tracy handles routine coordination autonomously—checking statuses, following up on exceptions, escalating only what needs human attention
- Eliminates the repetitive work consuming 2,000+ hours annually across your ACL Operations teams
- Your real-time visibility becomes autonomous coordination that works around the clock
Appointment Scheduling
Alan: Automated Delivery Coordination
- Alan handles appointment scheduling and delivery coordination with data center construction sites automatiy via phone, email and/or scheduling portal
- Coordinates with DC Operations and DC Logistics teams, manages delivery windows, reschedules based on changed ETAs, and resolves scheduling conflicts autonomously
- Your Blue Yonder TMS books freight; Alan ensures it arrives exactly when facilities are ready to receive
- Prevents detention costs from scheduling mismatches and optimizes receiving capacity utilization
- Seamless integration with your existing TMS deployment and existing FourKites platform
Predictive Alerts
Predictive Alerts: Predict Delays Before They Happen
- FourKites AI analyzes millions of daily shipments across 1,600+ supply chains to predict delivery failures weeks before impact
- Early warning alerts give POET and Networking teams time to evaluate expedite options proactively, not reactively
- Reduce emergency expedited freight costs from late-discovered delays on critical equipment
- Protect data center construction schedules and capacity launch plans with advance notice
- Predictive intelligence turns your real-time visibility into proactive prevention
Byte by Byte: ROI on Your Investment
2,000+ Hours Recovered Annually
Eliminate manual inquiry burden across ACL Operations teams—agents automate routine coordination work, freeing teams for strategic exception management and network optimization instead of data entry.
From Days to Hours: Faster Resolution
Issues that currently take up to one business day to resolve can be addressed in hours or minutes with automated agent coordination working 24/7 across all time zones and freight forwarders.
Scale with $100B+ Infrastructure Growth
Your logistics operations scale alongside infrastructure investments without proportional headcount increases—agents handle growing shipment volumes autonomously as data center buildout accelerates.
Leverage Network AWS Can’t Replicate
FourKites connects to 1.1M+ carriers across 200+ countries and territories—a network that would take years to build internally. Your engineering talent stays focused on core AWS business, not logistics coordination tools.
“Sam helped a global electronics giant accelerate supplier onboarding by 5x from weeks to days while reducing integration costs by 80%, enhancing data quality, and cutting procurement team manual work by 70% through streamlined processes that required minimal supplier effort and eliminated most custom IT connections."
“We pioneered automated workflows through Tracy AI including 'Load Not Picked Up' notifications and 'Load Not Assigned' reports. We've fundamentally shifted from reactive to proactive operations across our global manufacturing network, eliminating manual email processes. FourKites also accelerated our cash flow through automatic invoice generation upon delivery. Financial planning became more precise with better freight cost visibility.”
“Tracy autonomously handled 86% of exception communications, drove a 20% improvement in shipment tracking quality, and reduced the number of expired loads from 15% to 0%.”
“75% of loads with missing OSD pictures actioned through AI agent Polly and 60% of PODs collected through automated methods; 2.5x more capacity with Polly working alongside human workers”
“Unlike traditional automation or RPA, these agents act autonomously across multiple systems and channels to resolve disruptions in real time”
Trusted by Global Technology and Manufacturing Leaders
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