Everyday Care Starts Long Before the Shelf.
Your supply chain is what keeps decades of brand trust intact.
Kenvue puts Tylenol, Neutrogena, Listerine, and Band-Aid into the hands of 1.2 billion people across 165 countries every day. That kind of reach takes more than great marketing. It’s decades of showing up with the right product, in the right store, at the right time. The moment your supply chain can’t keep that promise, the brands carry the cost.
Notice: This custom resource center was created exclusively for Kenvue and is not shared with other organizations. All content is intended solely for Kenvue’s internal review. All company names, logos, and trademarks are used solely for identification purposes and do not imply endorsement, partnership, or affiliation.
The Pain Points
Challenge 1
Your Top 10 Customers Represent 41% of Your Revenue. Keep It That Way.
Every major retailer in Kenvue’s network enforces OTIF standards with automatic penalties. A late shipment doesn’t trigger a phone call. It triggers a deduction. An early alert gives your team time to reroute, expedite, or notify the retailer before the deduction hits.
Challenge 2
Kenvue’s Carrier Network Is Too Complex to Manage by Inbox.
Right now, someone on your transportation team has spent four hours trying to get a single status update from a carrier. Multiply that across every shift, every carrier, and every facility in your network, and you start to see how much time your team loses to work that should be automated.
Challenge 3
Your $1.59B Inventory Position Deserves Better Data.
Kenvue cut $260 million in inventory last year. That only works if your planning team can see what’s in transit. When they can’t, the safety stock comes right back.
Challenge 4
Great Carrier Relationships Are Built on Data, Not Instinct.
When your carrier disputes a charge and your team can’t pull the data to challenge it, the carrier wins. And without a consistent record across every lane, it keeps happening. Underperforming carriers go undetected, freight spend stays inflated, and every negotiation runs on instinct instead of evidence.
The Remedy
OTIF Protection
Protect Every Delivery Window.
FourKites tracks delivery windows across all of Kenvue’s retail customers automatically. When a shipment is at risk, the alert comes early enough to reroute, expedite, or adjust before the delivery window closes.
What leading companies like you have achieved:
- Kraft Heinz improved OTIF by more than 5% in the first year on the platform
- A Fortune 500 CPG company achieved a 3-5% improvement in delivery compliance
- 15-20% fewer expedited shipments across CPG shippers using FourKites
What this means for Kenvue:
- Delivery windows tracked automatically across Walmart, Target, CVS, Walgreens, Kroger, and Amazon
- At-risk shipments flagged early enough to prevent penalties, not just document them
- Fewer expedited shipments and retailer penalties protecting the revenue your top 10 customers represent
Let Tracy Handle It
Your Team Handles Exceptions. Tracy Handles Everything Else.
Every load Kenvue moves generates work, from status checks and carrier follow-ups to system updates and exception escalations. Tracy, FourKites’ AI Digital Worker, handles it around the clock across your full carrier network. Your team only touches the loads that need a human decision.
What leading companies like you have achieved:
- A global food shipper eliminated 200 to 300 emails per person per week
- A global food shipper saved 2 to 3 hours of manual coordination every day
- A global CPG company saw 86% of exception communications handled autonomously with a 20% improvement in shipment tracking quality
- Church & Dwight saved 25 hours per week on automated track-and-trace responses
What this means for Kenvue:
- The four hours your team spends chasing a single status update goes to zero
- Carrier follow-ups and exception communications handled without your team initiating them
- Shipment tracking quality improved across every shift, every time zone, every weekend
Supply Chain Intelligence
One Platform for Every Load and Every Inventory Decision.
FourKites gives your planning team a live view of every shipment across carriers, modes, and lanes, updated in real time instead of hours after the fact.
What leading companies like you have achieved:
- 70%+ less time spent processing manual updates
- 20%+ lower safety stock needed
What this means for Kenvue:
- Your $1.59 billion inventory position managed on live transit data, not system estimates
- Fewer write-offs, less safety stock, and better service levels across every segment
- The $260 million your team took out of inventory last year stays out
Carrier and LSP Accountability
Facts, Not Phone Calls.
FourKites scores carrier performance across every lane automatically, giving your procurement and transportation teams one objective record for every negotiation and business review. When a carrier disputes a charge, your team pulls the data and settles it. The conversation stops being a debate and becomes a decision.
What leading companies like you have achieved:
- Conagra Brands used carrier performance data to focus the right carriers on the right loads by day of week and facility
- Topco Associates used FourKites data to dispute a single freight claim and recover $60,000
- Trane Technologies eliminated $2.69M in annual detention costs across two sites
What this means for Kenvue:
- Every carrier across your North American network scored on delivery performance, not estimates
- Contract negotiations with DHL and your broader carrier base backed by objective lane-level data
- Detention fees tracked and flagged automatically before they accrue
Built-In Expertise
A Playbook That Already Exists.
Kimberly-Clark has run on FourKites for years across 250 users and 6 internal teams, managing a carrier network and product mix that looks a lot like Kenvue’s. Carrier integrations are built, exception workflows are tuned for CPG operations, and the platform has been stress-tested through peak seasons, carrier disruptions, and retail compliance deadlines. Kenvue isn’t evaluating an unproven bet. Your future partner already runs on it.
What Kimberly-Clark has already achieved on FourKites:
- Exception response times reduced from 6-8 hours to real-time alerts
- Exception management workflows that cut email volume by 90%
- 52% reduction in detention fees ($448K saved) within 30 days of deployment
- 250 active users across 6 internal teams
What this means for Kenvue:
- Faster time to value by applying proven workflows instead of building them from zero
- Access to carrier performance benchmarks from a company with a similar network profile
- A platform partner already proven across a network like yours
Value in Weeks, Not Quarters.
Trane Technologies eliminated 98.6% of annual detention costs at two sites within months of deployment.
19% reduction in driver detention year over year.
Measurable improvements to exception management in 4 weeks.
Proof on the Shelf.
Kimberly-Clark
Years of Operational Maturity on FourKites
Why This Matters for Kenvue: Kimberly-Clark has run on FourKites for years, with results proven across a carrier network and product mix that mirror Kenvue’s. What took them years of operational refinement is available to Kenvue from day one.
The Challenge: Kimberly-Clark runs a complex carrier network across multiple sites and ships over 20,000 export TEUs to 54 countries annually. Their transportation team was spending 6 to 8 hours a day on calls and emails just to get exception status updates. They needed to eliminate the reactive work and give their people time back for decisions that matter.
The Solution: FourKites gave Kimberly-Clark’s transportation team real-time tracking across every mode and carrier, automated exception communication, and provided the data foundation for carrier performance management and yard operations.
The Results:
- $3M in annual customer fees avoided and improved on-time delivery
- 52% reduction in detention fees ($448K saved) in just 30 days
- 41% reduction in trailers entering detention
- 90% reduction in email volume when visibility is shared with supply chain partners
- Exceptions that took 6-8 hours to surface now arrive in seconds
Kraft Heinz
OTIF as a Competitive Advantage
Why This Matters for Kenvue: With 41% of net sales running through 10 retailers, every missed delivery window is a direct hit to Kenvue’s revenue. Kraft Heinz was in a similar position and solved it.
The Challenge: Kraft Heinz needed a consistent way to measure delivery performance across one of the largest CPG freight networks in North America. Retailers had started enforcing OTIF standards and the penalties were adding up.
The Solution: FourKites gave Kraft Heinz’s transportation team a live, carrier-direct view of every load across North America so they could see problems forming and act before they became penalties.
The Results:
- OTIF improved by more than 5% in the first year on the platform
- Expanded use of asset-based carriers over spot brokers, improving reliability and reducing cost
Trane Technologies
Detention Costs Eliminated
Why This Matters for Kenvue:Detention fees accumulate quietly across every facility and every carrier relationship. Trane Technologies eliminated $2.69M of them in three months. At Kenvue’s scale, the same approach would have significant financial impact.
The Challenge:Trane Technologies was absorbing significant detention costs across two sites with no visibility into which carriers and loads were driving the problem. Without objective data, the costs were difficult to dispute and even harder to prevent.
The Solution:FourKites’ yard analytics and performance dashboards gave Trane’s team the data to implement proactive monitoring and weekly operational reviews, turning detention from a cost they absorbed into one they eliminated.
The Results:
- 98.6% reduction in annual detention costs across two sites, removing $2.69M
- Full payback on implementation in just 3 months from detention fee savings alone
- Strategies proven at two sites subsequently applied across additional facilities
What Supply Chain Leaders Are Saying
"The two biggest things we needed to focus on when getting FourKites was timely exception communication and being on time with, and tracking delivery of, our most critical loads. Prior to FourKites, it could take our transportation team 6 or 8 hours on calls and emails. Ultimately, our team was spending way more time gathering the information than acting on it to improve the customer experience."
Tony Poole, Senior Transportation Manager, Kimberly-Clark
"We do 1,000 loads a day... if I were to go up to anybody in my group prior to having FourKites and ask them to tell me exactly where all of my loads are at and are they going to deliver on time it would have churned up a whole bunch of calls. Now with the tool we're able to go into one place and see what's late, what's going to arrive on time."
Brian Stoufer, Senior Director of Transportation, Conagra Brands
"With the FourKites tool you can compare what the planned lead time is for your inventory to the actual lead time, and when you put those two things together, you can see where there's waste. Looking at the actual lead time with confidence is critical to driving lower inventory and improving cash flow."
Tom France, VP Global Distribution, Logistics and Transportation, Trane Technologies
Trusted by the World’s Leading CPG Companies
Better Care for Your Supply Chain Starts With a Conversation.
Detention fees, expedited freight, manual coordination, and OTIF penalties all hit the bottom line, and they're all fixable. Let's talk about what this looks like at Kenvue's scale.