To succeed in today’s increasingly competitive market, all businesses must leverage customer satisfaction as a key differentiator, with the aim of building loyal and long-lasting relationships based on trust, reliability, dependability, and value.
In this on-demand webinar, supply chain industry leaders from FreightWaves, Ryder, and FourKites discuss the impact of leveraging supply chain visibility to improve the overall customer experience.
What You’ll Learn:
- Best practices for streamlining communication with end customers
- How to ensure deliveries arrive on time and in full
- Ways to market visibility as a competitive differentiator to grow your customer base
- How to lower operating costs and pass the savings on to your customers
Dean CrokeChief Insights Officer, FreightWaves
Dave BelterVP & GM of Global Transportation Management, Ryder
Kathleen MarcellVice President of Customer Success, FourKites
Mary Anne HensleyVice President of Marketing, FreightWaves
