The Challenge
Cargill, one of the world’s largest providers of food, agriculture, and industrial products has a deep commitment to customer service and innovation. Cargill was looking for a transportation supply chain execution solution that would provide accurate visibility across its wide-ranging carrier base. After a thorough vetting process to ensure that the solution could meet Cargill’s stringent requirements for enterprise-grade security, scalability, and mobile capabilities, Cargill selected FourKites as their transportation visibility platform.

FourKites Solution
FourKites rolled out its solution for Cargill in two phases, first collaborating with Cargill Global IT to integrate FourKites’ software with the SAP TM used by many of Cargill’s non-perishable businesses. During Phase One, FourKites integrated with Cargill’s highest-volume carriers and implemented single sign-on across Cargill’s user base, allowing company personnel to log in securely and begin tracking loads right away. For Phase Two, which will begin soon, FourKites will integrate with the BluJay TMS to track loads across the Cargill Protein Business.
“Outstanding customer service has been a major benefit of using the FourKites platform. We’re not getting an upset customer calling Cargill asking, ‘Why hasn’t my truck arrived yet?’ Instead, with the click of a button, we can instantly get a status report of all truck shipments. If we see a shipment is running late, and we can proactively contact the customer or the delivery site and give them an update.”
Jackie Bailey, Cargill Transportation and Logistics, North America Regional Lead